Index Studio / Policies
Digital Delivery & License Policy
How access will work, what a product license means and where to get help.
Draft updated 29 October 2026 · Effective date pending approval
Review draft — awaiting approval by the adult business operator and qualified legal counsel. Sales are not open. This is not a statement of guaranteed legal compliance.
01Digital products only
Index Studio develops downloadable files, templates and digital workspaces. No physical shipping is currently offered. Products and free resources remain unpublished until their actual assets and release details are approved.
02Library and delivery
For a released purchase, the disclosed delivery method will normally be your authenticated library. Access must be granted by trusted server-side records after verified payment, not by a browser redirect. A Notion template or other external resource may instead use a specifically disclosed access method.
Account-specific access and private storage are implemented, but no paid product is currently offered. Delivery timing and any external-account requirements will be stated before checkout is activated.
03Secure downloads
Protected files are held in private storage. An authorized download request may produce a short-lived signed link. Keep that link private; someone who obtains it may be able to use it until it expires. Signing out prevents new authenticated requests but does not necessarily invalidate an already issued link immediately.
If a link expires, return to the library and request another, provided your access remains valid. Access can be revoked following an applicable refund or other legitimate authorization change.
04Permitted use
The license accompanying each released product will state who may use it and whether personal, business or team use is permitted. No such license should be assumed from a draft catalog entry. A purchase does not transfer ownership of the product’s intellectual property.
Unless the applicable license or law permits it, do not resell, publicly share, sublicense or redistribute original files, template duplication links or restricted access credentials. Commercial use of your own work is distinct from reselling the underlying template; the product license must clarify this before sale.
05Compatibility and updates
Check the stated file format, software requirements and accessibility information before purchase. Updates, maintenance and support periods will be stated only where offered; no lifetime-update commitment is implied.
06Failed access
Email indexstudiohq@gmail.com with the product or order reference and the error you see. Do not include passwords or signed download links. We can investigate access problems and apply the Refund & Cancellation Policy where appropriate.